At Rudraksh Astrology and Gems, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information when you use our services or visit our website.
1. Information We Collect
To provide our personalized Kundli services, we may collect the following types of information:
- Personal Information: Name, date of birth, time of birth, place of birth, email address, and any other details you provide while placing an order.
- Payment Information: Payment details such as credit card numbers or other payment methods are processed through secure third-party payment gateways. We do not store or retain any payment information.
- Automatically Collected Information: When you visit our website, we may collect information such as your IP address, browser type, operating system, and browsing behavior through cookies or similar technologies.
2. How We Use Your Information
The personal information you provide is used for the following purposes:
- To Deliver Services: Your birth details are used to create your personalized Kundli report, which will be delivered via email in PDF format.
- To Improve Our Services: We may use feedback and interactions to enhance our offerings and customer experience.
- For Communication: To send you updates about your order, respond to your inquiries, and send promotional content if you have opted in.
- For Legal Compliance: To comply with any legal obligations or regulatory requirements.
3. Data Protection
We take appropriate measures to protect your personal information against unauthorized access, loss, or misuse. This includes secure data storage and encryption where necessary. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
4. Third-Party Disclosure
We do not sell, trade, or transfer your personal information to third parties, except when required to complete the service (e.g., using third-party payment processors) or when necessary to comply with the law. Third-party services used by Rudraksh Astrology and Gems are contractually obligated to handle your information securely and are not permitted to use your information for any other purpose.
5. Cookies
Our website may use cookies to enhance user experience. Cookies are small files placed on your device to collect information about your browsing activities. You can disable cookies through your browser settings, though this may limit some features of the website.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: You can request corrections or updates to any inaccurate or incomplete information.
- Deletion: You have the right to request the deletion of your personal data, subject to certain legal exceptions.
- Opt-Out: You can choose not to receive promotional emails by unsubscribing from our mailing list.
7. Retention of Information
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we will securely delete or anonymize your data.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware of any such data being collected, we will take steps to delete it.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the date of the last update will be indicated. We encourage you to review this policy periodically.
By using our website and services, you agree to the collection and use of your personal information as outlined in this Privacy Policy.